City Seasons Al Ain

Al Muwaiji Street, Al Ain, United Arab Emiratesshow map
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Highlights
6
GoodBased on  74 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

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Overview

Located in the center of Al Ain, the 4-star City Seasons Hotel - Al Ain offers luxurious rooms. The modern hotel is a good example of historic architecture in Al Ain.

An ideal location gives quick access to Al Ain National Museum, which is 3.4 km away. The property is located within a 20-minute walk to the center of Al Ain.

Al Ain National Museum is 3.4 km from the hotel and Al Ain Mall is 4.1 km away.

Al Ain airport is situated within a 20-minute drive from City Seasons Hotel - Al Ain.

Rooms

Staying at City Seasons Hotel - Al Ain guests can make use of climate control, a sitting area and direct dial phone supplied in the rooms. They provide bathrooms with a shower and a hairdryer.

Eat & Drink

A fine selection of fusion dishes is served at the traditional restaurant. The rooftop bar serves snacks and pastries.

You can start your day with a buffet breakfast, which costs AED 45 per person per night. 

Services

A safe deposit box, parking and a beauty salon together with secretarial services, a meeting room and a business corner are offered.

Relax

Guests will be pleased with a health club, a Jacuzzi and a sauna provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   89.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Private swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Canoeing
  • Sailing
  • Pedal boating
  • Tennis
  • Basketball
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Continental breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Coffee/Tea in lobby
  • Catering service
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's menu
  • Children's pool

Spa & Leisure

  • Rooftop pool
  • Private swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Aqua park
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Bathroom telephone
  • Sink

Self-catering

  • Kitchenette
  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Al Ain (AAN)8.0 mi
Al Maktoum (DWC)58.9 mi
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Reviews
6.2
GoodBased on  74  reviews
  • 6.2
    Good

    Location is good. There is enough parking space.

    If there is a wedding in the ball room, then you have to forget that you are going to sleep.

  • 6.6
    Good

    The room is clean,with comfortable beddings.Very good breakfast.Free wifi internet in the lobby and public areas but still I can connect from my room.

    The hotel has a 2 point of entry infront and at the back which I felt not secured at anytime because there is no security guard posted at the back and anybody can just enter and go upstairs without being noticed by the hotel staffs.There is no coffee table and chair in my room.

  • 3.8
    Guest rating

    Nothing special. No value for the money

    No sandal, comb, tooth brush etc provided. For tissue box we have to search at the toilet

  • 7.0
    Very good

    Hotel is clean and comfortable, very close to my place of work, and the staff are quite friendly.

  • 5.0
    Guest rating

    Nothing was good in this hotel it was average

  • 4.2
    Guest rating

    I had really bad experience, I have ordered a sandwich and a smoked salmon salad through room services and it took them 45 minutes to serve it; and when they did they refused to bill it to my room, instead they requested a cash payment! The food was not up to the standard, the salmon was soaked in water and it was not smoked at all. In the hotel a noisy wedding ceremony was held until mid-night, and the noise of the celebrated guests went until 3 AM. I did not have a good night sleep at all.

  • 5.4
    Guest rating

    In the center of the city only

    Cleanses,the location, the number of rooms is small.

  • 6.6
    Good

    Staff was quite friendly. The room was spacious and comfortable, as was the bed and the bathroom. Food was average but OK. Room service was fast. Location was convenient for my work. Internet access was excellent for me, although staff said wireless access would be around the lobby area I had no problem at all connecting wireless via my laptop from my room.

    Hotel was rather empty, although the season might be the reason for that. Room did not offer much privacy from the next room as they were separated by a locked door, and sounds and conversations can be easily heard across. The food variety is not good enough for someone trying to keep a specific diet.

  • 7.0
    Very good

    WiFi internet was working everywhere in the hotel apart from the rooms unless you keep the door open. This is really not acceptable.

  • 7.4
    Very good

    good loaction to explore Al Ain sights and surroundings. Friendly staff.

  • 5.8
    Guest rating

    Clean room

    Booked double room with extra bed and the room we got was far too small for extra bed; complained and were moved to bigger room (no extra charge), although reception employee rolled his eyes; required extra towel for third person which was only supplied after we complained three times!; Due to late arrival ordered food in in-house restaurant (seating area was closed for guests due to very noisy private party in atrium) - room service did not deliver food until we complained about one hour later; the hotel staff is very ignorant and complaints to the hotel manager are ignored; rooms facing the main road and side are very noisy; it took us nearly 2 hours to find the hotel due to lack of exact directions: cannot recommend hotel at all!

  • 7.0
    Very good

    The location is great as it is centrally located.

    Checking in and checking out takes so much time. IDs and passports are held by receptionists for security reasons they do not disclose. Lack of friendy smile from staff and the lobby is not at all welcoming or inviting.

  • 7.8
    Fabulous

    Very spacious room. Nice interior. Good location.

    The room service needs a lot of improvement. Received food not as described in the menue: Steak Sandwich only with tomato. In the menue: onions, mushroom, green pepper, cheese. Took too long for the food (40 minutes)

  • 4.4
    Guest rating

    I did not like my stay at this hotel becuase of the comments i will write below.

    the seconed night was tribule on my stay at this hotel becuase the hotel allow some singles to com to hotel and rent a room, the guest staying at the room next to me were noisy they did a lot of noise starting from 0300 till 0445 AM we couldnot sleep that night my children were very scary from the loud noise that was created from those guest. the hotel staff was informed.

  • 6.2
    Good

    The staff are nice and helpful.

    I have been staying here for a number of weeks, so I may be a little biased (the old saying "familiarity breeds contempt"). As others have said, if there's a function on at night, the noise goes to all the rooms and sleep is difficult. The room service menu is very dull - after a couple of weeks I don't want to eat in the hotel any more. The restaurant is only open in the mornings. The gym is small and dated. The room key is routinely programmed to expire at midnight, even if you're staying for a week, The hotel is not licensed. I've probably stayed in the one hotel for too long, since I no longer enjoy staying there.

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Highlights
6
GoodBased on  74 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Al Ain (AAN)8.0 mi
Al Maktoum (DWC)58.9 mi
+ More- Less
Check rooms and rates
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Check-in
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Rooms and Guests
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